Assistant Director of Sales - MICE
Company: Accor Hotels
Location: Chicago
Posted on: October 15, 2024
Job Description:
Company DescriptionNovotel London West Hotel is part of Accor,
the leading global hospitality group. It is one of the largest
conference and accommodation providers within Accor. The hotel
provides the international business community with space for up to
3000 delegates across 33 meeting rooms. It accommodates both
business and leisure guests in one of our 630 bedrooms.Job
DescriptionIn the role of Assistant Director of Sales - MICE and
reporting directly into the Director of Sales & Marketing, you will
be responsible for working closely with the Senior Commercial Team
to drive business needs and expand existing business through
proactive efforts and sales channels. You will work to develop
client engagement levels and a high-performing sales team.
Specifically, you will be responsible for performing the following
tasks to the highest standards:
- With the guidance of the Director of Sales, be responsible for
the day to day management and motivating of the MICE Sales team to
ensure the sales budget is achieved/surpassed.
- Prepare and present, on a monthly basis, the contribution,
focus and activity of the MICE proactive & reactive sales
team.
- Contribute to the development of company sales and marketing
initiatives by recommending, implementing and monitoring
appropriate activity.
- Work closely with the MICE Sales Office Manager on the MICE
Diary availability & pricing strategy.
- Lead special projects that are time bound, with strong
management and communication ensuring the success of each
task.
- Be actively involved in the creation and delivery of the hotels
sales & marketing plans to ensure they accurately interpret and
support the objectives of the business and use these plans to focus
the sales efforts for the MICE segment.
- To meet all individual KPIs and manage the team to achieve the
same.
- Manage a select portfolio of accounts in agreement with the
DOSM.
- Part of your role will include conducting sales trips and
attending trade shows in both the UK and oversees.
- Assist with the recruitment process for MICE Sales team member
ensuring effective processes are in place for the induction,
training and development of all team members.
- Ensure performance is reviewed on a regular basis recognising
and celebrating success, and refocusing effort where required.
- To assist in the setting of clear expectations and ensure
business strategies are followed and met. Identify areas of risk &
opportunity.
- Contribute to relevant management meetings to develop and
implement sales initiatives.
- Cooperate with other departments in the hotel, particularly
Reservations and Banqueting, to create an exceptional Guest
experience and build a strong & comprehensive sales offering.
- Work with the Accor HQ Sales team to actively develop existing
and new relationships and business opportunities.
- Understand and report on new emerging
markets/sectors.QualificationsPersonal Attributes
- Experience in a similar role with a proven track record.
- Commitment to delivering a high level of customer service.
- Excellent grooming standards.
- Excellent written and verbal communication skills.
- Strong leadership skills, whereas it is evident that you can
effectively manage and motivate a team to perform beyond
expectations.
- Strong analytical skills to understand key business indicators,
competitive trends and develop approaches to these challenges -
ability to move strategy to action.
- Excellent selling capabilities and the ability and desire to
coach selling techniques to Team Members.
- Excellent organisational and planning skills.
- Strong presentation skills with attention to
detail.Qualifications
- Fluency in English, written and spoken is a must.
- Minimum 2 years' experience in a senior MICE Sales position.It
would be advantageous in this position for you to demonstrate the
following capabilities and distinctions:
- Knowledge of Local, European & International MICE Markets &
Sectors.
- Third level qualification in a relevant field.
- Passion for sales and for achieving targets and
objectives.
- Strong knowledge of Opera & Delphi FDC.Additional InformationAs
part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor
Restaurant (T&C Applies).
- Discounted hotel rates all over the world in Accor Hotels.
- Continuously learn and develop yourself with our Accor
Academy.
- Support your wellbeing in your professional and personal
lives.
- Grow your experience anywhere. Explore limitless opportunities
across 5000 hotels in over 100 countries.
- Participate actively in initiatives to build a more inclusive
and sustainable world.
- And many more benefits and perks: Our objective is simple: make
you grow and give you the spark to unleash your personality.
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Keywords: Accor Hotels, Des Plaines , Assistant Director of Sales - MICE, Executive , Chicago, Illinois
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