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EAP Care Manager

Company: VirtualVocations
Location: Aurora
Posted on: October 16, 2024

Job Description:

A company is looking for an EAP Care Manager Level 2 to provide support and referral services to members in need of behavioral health assistance.



Key Responsibilities

Receive and respond to member intake calls and explain the EAP role and confidentiality
Assess crisis situations, provide appropriate referrals, and document all client interactions
Facilitate connections to additional services such as legal/financial consultation and maintain compliance with standard operating procedures


Required Qualifications, Training, and Education

Master's degree in a behavioral health discipline (social work, counseling, or related field)
Active license required (LPC or LSW)
Minimum of three years of graduate-level experience in a behavioral health setting
Experience in Employee Assistance or similar call center work is desirable
Certifications such as CEAP, CADC, or NBCC are preferred but not required

Keywords: VirtualVocations, Des Plaines , EAP Care Manager, Executive , Aurora, Illinois

Click here to apply!

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