Senior Enterprise Crisis Manager
Company: Allstate Insurance
Location: Chicago
Posted on: October 16, 2024
Job Description:
At Allstate, great things happen when our people work together
to protect families and their belongings from life's uncertainties.
And for more than 90 years our innovative drive has kept us a step
ahead of our customers' evolving needs. From advocating for seat
belts, air bags and graduated driving laws, to being an industry
leader in pricing sophistication, telematics, and, more recently,
device and identity protection.Job DescriptionThe Senior Enterprise
Crisis Manager will prepare and execute strategies to address
unexpected events, minimizing their impact on Allstate. This
includes developing detailed action plans, ensuring clear
communication among all stakeholders, and facilitating crisis
response actions during a crisis.Key Responsibilities
- Development and delivery of the crisis and incident management
framework incorporating crisis and incident response planning,
response and recovery protocols, crisis and incident response
training and exercising
- Establish appropriate systems, resources, and communication
protocols to support the management of crisis events by the Crisis
Management Teams
- Support the activation and functioning of the Crisis Management
Team, including facilitation of crisis management events,
management of crisis management rosters, and onboarding new crisis
members
- Research, analyze and evaluate current crisis and incident
programs as well undertake crisis management after action reports
and contribute to the development, review and continuous
improvement of the program and capabilities
- Develop education, training and test cases, and scenarios to
exercise, remediate and continuously build crisis and incident
management capability and performance
- Monitor, critically review, audit and report on the crisis and
incident status and performance of critical business areas
- Represent the organization on industry and regulatory crisis
management working groups and Committees
- Review the response plan, identify what did and did not work,
and make any necessary changes
- Ensure crisis management processes comply with industry
regulations and standards
- Maintain crisis management tool operational readiness and
facilitate tool exercisesEducation and Experience
- Bachelor's Degree or equivalent experience; May also have
advanced degree
- 8 or more years of related experienceFunctional Skills
- Strong understanding, knowledge of and experience in
application of crisis and incident management principles, practices
and methods of implementation in a large and complex
organization
- Proven ability to engage with stakeholders, lead and facilitate
application of key management process to achieve positive
organizational outcomes
- Demonstrated planning, project management skills and experience
in delivery of organization wide initiatives
- Highly developed oral and written communication skills and
superior interpersonal skills, including facilitation, negotiation
and consultation skills to influence key senior stakeholders
- Strong research, analytical and innovative problem solving
skills in a changing and complex environment
- Demonstrated ability to work independently in achieving goals
and work as part of a multidisciplinary team
- Advanced time management skills including ability to handle
multiple projects, prioritize and organize, and create alignment
and buy in from clients and direct reports
- Demonstrated clear, concise and effective oral and written
communication skills
- Ability to establish, manage and leverage relationships with
internal and external partners; demonstrated success in the
development of people
- Ability to analyze data and apply it to complex problem
resolution#LI-TE1SkillsCommunication, Crisis Management, Crisis
Response, Facilitation, Incident Management, Incident Response,
Incident Response Planning, Prioritization, Written
CommunicationCompensationCompensation offered for this role is
$112,000.00 - 196,750.00 annually and is based on experience and
qualifications.The candidate(s) offered this position will be
required to submit to a background investigation.Joining our team
isn't just a job - it's an opportunity. One that takes your skills
and pushes them to the next level. One that encourages you to
challenge the status quo. And one where you can impact the future
for the greater good. You'll do all this in a flexible environment
that embraces connection and belonging. And with the recognition of
several inclusivity and diversity awards, we've proven that
Allstate empowers everyone to lead, drive change and give back
where they work and live.Good Hands. Greater Together.Allstate
generally does not sponsor individuals for employment-based visas
for this position.Effective July 1, 2014, under Indiana House
Enrolled Act (HEA) 1242, it is against public policy of the State
of Indiana and a discriminatory practice for an employer to
discriminate against a prospective employee on the basis of status
as a veteran by refusing to employ an applicant on the basis that
they are a veteran of the armed forces of the United States, a
member of the Indiana National Guard or a member of a reserve
component.For jobs in San Francisco, please click "here" for
information regarding the San Francisco Fair Chance Ordinance.For
jobs in Los Angeles, please click "here" for information regarding
the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view
the "EEO is the Law" poster click "here". This poster provides
information concerning the laws and procedures for filing
complaints of violations of the laws with the Office of Federal
Contract Compliance ProgramsTo view the FMLA poster, click "here".
This poster summarizing the major provisions of the Family and
Medical Leave Act (FMLA) and telling employees how to file a
complaint.It is the Company's policy to employ the best qualified
individuals available for all jobs. Therefore, any discriminatory
action taken on account of an employee's ancestry, age, color,
disability, genetic information, gender, gender identity, gender
expression, sexual and reproductive health decision, marital
status, medical condition, military or veteran status, national
origin, race (include traits historically associated with race,
including, but not limited to, hair texture and protective
hairstyles), religion (including religious dress), sex, or sexual
orientation that adversely affects an employee's terms or
conditions of employment is prohibited. This policy applies to all
aspects of the employment relationship, including, but not limited
to, hiring, training, salary administration, promotion, job
assignment, benefits, discipline, and separation of
employment.
Keywords: Allstate Insurance, Des Plaines , Senior Enterprise Crisis Manager, Executive , Chicago, Illinois
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