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Service Recovery Project Manager

Company: VirtualVocations
Location: South Bend
Posted on: November 1, 2024

Job Description:

A company is looking for a Service Recovery Project Manager to create and maintain a cross-functional service recovery plan and manage recovery projects.



Key Responsibilities

Define recovery processes and assign roles to address service disruptions
Communicate business impacts to executive leadership and document disruptions
Streamline processes for efficiency and enhance cross-functional communication


Required Qualifications

BS in Business Management or equivalent
Three or more years of experience in project management or service delivery
Experience in Benefits Administration, Insurance, or Finance industry
Ability to manage high-stress situations effectively
Self-driven with strong organizational skills

Keywords: VirtualVocations, Des Plaines , Service Recovery Project Manager, Executive , South Bend, Illinois

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