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Tier 2 Incident Response Analyst

Company: VirtualVocations
Location: Rockford
Posted on: October 29, 2024

Job Description:

A company is looking for a Tier 2 Incident Response Analyst to support the Department of Homeland Security/Transportation Security Administration.



Key Responsibilities

Support 24x7 monitoring and reporting of government IT infrastructure
Manage and triage datacenter systems, reporting anomalies and coordinating with Tier 3 staff
Investigate incidents and assist in determining remediation efforts


Required Qualifications

U.S. Citizenship and ability to obtain a DHS Entrance on Duty (EOD) clearance
Bachelor's degree with 5 years of experience, Associate's degree with 7 years, or HS diploma with 9 years of experience
Experience with O365
Willingness to work weekends and support rotating shifts
Experience in maintaining accurate records of customer interactions

Keywords: VirtualVocations, Des Plaines , Tier 2 Incident Response Analyst, Professions , Rockford, Illinois

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