EMPLOYEE BENEFITS CUSTOMER SERVICE REPRESENTATIVE
Company: Cyganiak Planning Inc
Location: Brookfield
Posted on: October 20, 2024
|
|
Job Description:
We are searching for a detailed oriented, well organized
individual who can work independently and prioritize the workload
as needed. This individual should take pride in their work and take
direction with ease. This candidate should have excellent
communication skills, including both speaking and email
correspondence with clients. Potential sales opportunities and
bonuses may be available for highly motivated individuals. This is
an in office/ non remote position with office domiciled in
Brookfield, WI.
ResponsibilitiesGain strong knowledge in the insurance industry and
with the carriers plan options to answer clients questions
completely.Communicate clearly and efficiently with agent
regularly. Work to achieve insurance license if not already
held.Send, review and process insurance applications for new
clients, existing clients new employees and changes. Ensure all
required documents are completed, submitted, confirmed and recorded
relative to sales/enrollments/ terminations.Complete and update
employee census for individual and group clientsCommunicate/ follow
up with carriers and clients on any questions/omissions in a timely
fashion.Explain plan structures, rules, deadlines to
clients.Establish and maintain positive relationships with all
clients.Work to resolve claim, billing, and eligibility issues that
may arise.Request and run proposals for appropriate insurance
carriers for quoting and offersPrepare comparisons of newly quoted
health, dental plans to the clients existing plan. Gather materials
and assist agent in client meetings as necessary including plan
descriptions, network information and general client guidance
Qualifications3+ years in customer service required; insurance
license or HR experience preferred. Strong written and verbal
communication skills a must. Proficiency in Microsoft Suite. High
School diploma required; college education and insurance
health/life license preferred.
Keywords: Cyganiak Planning Inc, Des Plaines , EMPLOYEE BENEFITS CUSTOMER SERVICE REPRESENTATIVE, Sales , Brookfield, Illinois
Click
here to apply!
|